#ALAMO RENT A CAR CALIFORNIA HOW TO#
#ALAMO RENT A CAR CALIFORNIA DRIVER#
#ALAMO RENT A CAR CALIFORNIA FULL#

I protested, was resisted but stood my ground and finally we were taken to the van that I initially reserved through my Expedia booking. When we went to pick up the rental we were shown a compact car. He, Alvaro, also charged me an extra 110 Euros for my rental period explaining that these were local fees not counted in the online rental. When we arrived at Aeorpuerto San Sant Joan in Mallorca the representative at the Alamo counter tried to tell me that the insurance coverage I purchased via Expedia was not valid and offered me a plan through Alamo directly.

#ALAMO RENT A CAR CALIFORNIA FULL#

I rented the car via Expedia and paid for full insurance coverage. My family and I took a one week vacation to Mallorca, Spain while on overseas work assignment in that country. You might need a car exchanged, be sent the wrong tow truck, and be left stranded on the side of the road not only once but possibly twice all in the span of a one-day rental.ДЄlamo Rent A Car was a complete rip-off. So if you rent from Alamo Rent-A-Car, pray you donвЂ™t need roadside assistance. Alamo was supposed to provide another vehicle but this never happened. First, he told us he would take us to a вЂњsafe locationвЂќ to request an Uber but we are forever thankful he took us to our hotel.

Roadside assistance neglected to inform him he was taking passengers! He was about to leave us on the side of the road but luckily agreed to let us come with him.

#ALAMO RENT A CAR CALIFORNIA DRIVER#

Much to our surprise, the driver had no idea he was taking passengers. Roadside assistance had promised that the driver would take us directly to our hotel so that вЂњwe can rest after a long day.вЂќ When the driver arrives, he loads up the car without saying a word and then asked if we were expecting a car. Roadside assistance sent the wrong tow truck! Now, itвЂ™s 9:30pm and weвЂ™re stranded again! We make yet another call to roadside assistance who, after much arguing, dispatches another tow truck, which arrived around 10:45pm. You can either give me cash to get to your destination or I leave you here.вЂќ Since there was no way we were paying him, he immediately stopped the truck and within seconds unloaded the beetle onto the side of the road in the middle of nowhere. He hung up and said to us вЂњI am not getting paid for this tow. He continued to drive anyway for about 15-20 min and then the driver received another call. The driver got a call stating there might be some confusion and he might at the wrong location. They dispatched a tow truck, which arrived around 9pm. For at least the fourth time that day, I called roadside assistance again. As predicted, it was not the car battery and was still a keyfob issue. We waited until 7:45pm for the person with the jumper cables. They insisted it must be a dead car battery (even though I insisted the keyfob was the issue) and instead of sending a tow truck, would only send a person to try to jump the car. Again, I made another call to roadside assistance. The first person told us to charge the keyfob in center console. At 6pm, I called roadside assistance again. Good samaritans drove to town and brought us back a new battery for the keyfob but the car still wouldnвЂ™t start. At this point, we are on the side of the road next to a beach. However, the car would not start because the keyfob was not being recognized.

#ALAMO RENT A CAR CALIFORNIA HOW TO#

With the help of bystanders, we figured out how to manually open the driver side door. Inside the car were our cell phones and we could not open the doors. Around 5pm, when returning to the car, the keyfob was not working.

Finally, four hours later (around 12pm), we received a replacement VW Beetle convertible. I promptly said no and the next solution was to wait for another vehicle to be delivered. I called roadside assistance and their first solution was for me to drive back to Honolulu to exchange the car. Imagine the concern, given it was going to be a 90 degree day. After driving about 45 min, the вЂњcheck coolantвЂќ warning appeared, implying the fluid levels were not serviced before we rented the car. Around 7:30am, we headed to the North Shore in a VW Beetle convertible. Recently, I rented a car in Honolulu, HI and planned to spend the day on the North Shore. If you are unfortunate enough to need their roadside assistance, you will probably be SOL. This was my first and possibly last time renting a car from Alamo Rent A Car. Never rent from Alamo or pray you don't need roadside assistance

Alamo rent a car california